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SHIPPING & RETURNS

SHIPPING POLICY

At Sploosh (by Cārvī Emporium Pvt. Ltd), we aim to make your shopping experience as enjoyable and hassle-free as possible. Please take a moment to review our shipping and return policies to ensure a seamless journey from purchase to delivery.

Shipping Information:

  • Order Processing: Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons.

  • Shipping Methods: We offer standard and expedited shipping options. The available shipping methods and estimated delivery times will be displayed during the checkout process.

  • Shipping Costs: Free Shipping

  • Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and delivery of your order.

RETURN & EXCHANGE POLICY

  • Returns & Exchanges: We accept returns and exchanges within 24-48 hrs. from the date of purchase. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.

  • Return Process: To initiate a return or exchange, please contact our customer support at support@ssploosh.com. Include your order number and a brief explanation of the reason for the return. Our support team will guide you through the process.

  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

  • Non-Returnable Items: Some items, such as personalized or final sale items, may not be eligible for return. Please check the product description for any specific return restrictions.

Contact Us:

If you have any questions or concerns about our shipping and return policies, please don't hesitate to reach out to our customer support at support@ssploosh.com. Your satisfaction is our priority, and we are here to assist you.

Thank you for choosing Sploosh.com. We appreciate your trust in our products, and we strive to provide you with the best possible shopping experience.

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